Faq

How can I order on the website?

We have tried our best to make your visit on kukumeindia seamless. We suggest you refer to our size chart and then hit the ‘Add to Cart’ button. Follow the steps ahead to place your order.

Do we ship internationally?

Yes we do! And we've got great news, shipping is free on all international orders. Please refer to our shipping information for more details.

How long will my order take to get delivered?

We ship through registered courier companies for orders within India as well as international orders. Our domestic orders are delivered within 2 weeks and international orders within 3 weeks. Please note that this does not include public holidays and Sundays.

Can I get my size or fit customised?

Nothing would make us happier than to see our garments fit you perfectly. We are happy to customise the size and fit of your order as per your needs. Please email us on kukumeofficial@gmail.com.in or whatsapp us on (+91) 89807 90020 to customise your order, with your order number.

I don’t see my size available, can I still get a customised outfit?

If we have the right fabric for the garment available, we would definitely love to customise the outfit for you. Write to us on kukumeofficial@gmail.com.in or whatsapp us on (+91) 89807 90020 if a garment you love is sold and we will do our best to make it for you.

Can I exchange a sale item?

All sale purchases are final and are not eligible for a return or exchange.

Where is the Kukumeindia office located?

Come say hi! We are at - First Floor, 105, suryapur industry, Near flower-market, Umiyadham, Surat, Gujarat, 395008

Who can I speak to if there is a problem with my order?

In case of a problem with your order, we are always available on email or on a quick call to resolve your issue. You can write to us on kukumeofficial@gmail.com.in describing the problem with your order number or call us on (+91) 89807 90020

Why do prices look higher than before?

The Indian Govt. revised GST rates on apparel above ₹2,500 from 12% to 18%. Our pricing now reflects this change.